News & Resources

Risk Communication in Security Operations

Risk communication is a critical component of a Security Operations Management System (SOMS). Under Clause 7.4 of ISO 18788, communication must extend...

Respect for Human Rights in Security Operations

Respect for human rights is a cornerstone of ISO 18788:2015. Annex A.8.1.3 emphasizes that security-related functions must always be carried out in wa...

Resources, Roles, Responsibility and Authority

Security operations depend on more than boots on the ground. Effective service delivery under ISO 18788:2015 requires that organizations define and al...

Quantification of Incidents in Incident Management Systems

Incidents are not only operational disruptions—they have financial, operational, reputational, and human costs. Clause 8.8 of ISO 18788 require...

Procurement and Management of Weapons, Hazardous Materials, and Munitions under ...

The procurement and management of weapons, hazardous materials, and munitions is one of the most sensitive aspects of security operations. Poor contro...

Clause 8.6.2.1 of ISO 18788: Personnel

Security operations are only as effective as the people delivering them. Clause 8.6.2.1 of ISO 18788:2015 emphasizes that organizations must ensure pe...

Clause 8: Performance of Security-Related Functions in ISO 18788

In a Security Operations Management System (SOMS), the performance of security-related functions is the point where strategy, planning, and resources ...

Monitoring of Security Controls under ISO 18788

Security controls are the foundation of operational resilience in security companies. Whether preventive (e.g., access gates, cameras), detective (e.g...

Measurement of Security Controls under ISO 18788

Monitoring provides the “observation” of controls, but measurement puts a value on how well they perform. Clause 9.1 of ISO 18788:2015 req...

Evaluation of Performance under ISO 18788

While monitoring observes controls, measurement quantifies them, and analysis compares performance against objectives, it is evaluation that answers t...

Analysis of Performance under ISO 18788

Monitoring tells us what is happening, and measurement puts a value on performance. But without analysis, these numbers remain data without meaning. C...

Operational Planning and Control

Clause 8 of ISO 18788:2015 focuses on operations, requiring organizations to ensure that their Security Operations Management System (SOMS) translates...

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