Webinar

Understanding the ISO High-Level Structure (HLS) — A Practical Focus on Clause 9.1: Monitoring, Measurement, Analysis and Evaluation

Date/Time: 2026-09-17 14:00 - 15:00

Description

Join us for a Free webinar, hosted by an International ISO Auditor. This is a rare opportunity to understand where ISO Auditors are approaching the audits. External Auditors are not allowed to provide any advice during an audit or to provide consulting to audit clients. Thus, we are just auditing to make a judgement regarding the compliance against the requirements of the standards.

 

This webinar will address the practical process of practical development of the Monitoring, Measurement, Analysis and Evaluation, as stipulated in every standard following the High-Level Structure (HLS), Clause 9.1 and what auditors are looking for:

 

1.    A Practical Focus on Clause 9.1: Monitoring, Measurement, Analysis and Evaluation

2.    What Clause 9.1 Requires (Plain Language)

3.    Monitoring vs Measurement vs Analysis vs Evaluation (Critical ISO Distinction)

4.    Inputs to Clause 9.1 (Audit Traceability)

5.    What ISO Expects You to Monitor and Measure

6.    Practical Example: Clause 9.1 in Action

7.    Determining “What to Measure” (Often the Weakest Point)

8.    Frequency and Methods Matter

9.    Who Analyses and Evaluates (Often Missed)

10.    Evaluation = Decision-Making (The Real ISO Test)

11.    Documented Information Under Clause 9.1

12.    Common Audit Findings for Clause 9.1

13.    Practical Implementation Model for Clause 9.1

11.1    Step 1: Identify What Matters

11.2    Step 2: Define Indicators and Methods

11.3    Step 3: Assign Ownership

11.4    Step 4: Analyse and Evaluate

11.5    Step 5: Feed Results Forward

14.    Clause 9.1 in an Integrated Management System (IMS)

15.    Strategic Value of Clause 9.1

16.    Closing Thought

17.    Contact Us Today


Webinar Files
Clause 9.1 ISO HLS - YouTube link to webinar
Here is the YouTube link to the webinar: https://youtu.be/1TFhiLW0Grw
3.9 MB  |  Uploaded 2026-09-17

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