This webinar will cover the following key topics and discussion points. It gives an overview of the structure of the session and the sequence of subjects related to ISO Clause 4.4 and its practical implementation.

1. Why Clause 4.4 Is Where ISO Becomes Operational
2. What Clause 4.4 Requires (Plain Language)
3. Clause 4.4.1 — Establishing the Management System Processes
4. The ISO Process Approach (In Simple Terms)
5. Practical Example: Core ISO Processes
6. Process Inputs, Outputs, and Controls — Practical Example
7. Clause 4.4.2 — Required Documented Information
8. What “Documented Information” Means in Practice
9. Process Interaction: The Most Common Weakness
10. Clause 4.4 and the PDCA Cycle
11. Practical Implementation Model for Clause 4.4
    1. Step 1: Identify All Management System Processes
    2. Step 2: Define Each Process at a High Level
    3. Step 3: Map Process Interactions
    4. Step 4: Embed Monitoring and Improvement
12. Common Audit Findings for Clause 4.4
13. Clause 4.4 in an Integrated Management System (IMS)
14. Strategic Value of Clause 4.4
15. Closing Thought