Six Sigma Benefits
- Reducing Waste
- Improving Time Management
- Increase Customer Loyalty
- Boost Employee Motivation
- Higher Revenues and Lower Costs
Six Sigma has proven to be a very successful tool for organizations seeking to identify problems, remove roots of errors or failures, and improve their business processes. Since its conception in 1986 by Motorola Company, Six Sigma has been widely adopted by businesses in different industries. Provided that emerging organizations are listening and appeasing to customer demands, the already established organizations may use Six Sigma principles in achieving the never-ending goals of increasing quality and decreasing costs. Implementing Six Sigma offers a multitude of benefits. However, there are five key advantages that this methodology will bring to your organization:
1. Reducing Waste
Delays and high operation costs are often source of waste. Therefore, managing waste is a very important aspect of every business. One of the main objectives of Six Sigma is the production of more goods by using fewer inputs in terms of time, space, efforts, resources and energy. As such, this methodology helps organizations in ensuring that resources are being used and allocated efficiently. Thus, eliminating any wasteful business activity, reduces the organization’s possibility of fading away, and facilitates continual improvement of the processes that add value for the customer.
2. Improving Time Management
Time management plays a crucial role in every business process, because every minute counts and represents money, either earned or wasted. Six Sigma implementation has proven to help employees in better managing their time, and this usually results in increased business productivity. While applying Six Sigma principles, employees are required to present a set of goals which they strive to achieve. Six Sigma implementation has proven to help employees in better managing their time, and this usually results in increased business productivity.
3. Increase Customer Loyalty
The high variety of products and services has contributed for customers to become very demanding and selective. The increased globalization forces organizations to distinguish themselves from competitors by providing quality in offered products and services at comparable prices. Consequently, Six Sigma has proven to be necessary in achieving the ultimate goal of increasing customer loyalty and satisfaction. The implantation of Six Sigma processes and policies encourages management to employ any customer feedback or complain while continually treating the quality defects until the customer is satisfied.
4. Boost Employee Motivation
The goal of every business is to have a qualified and efficient staff. Motivation is one of the most effective methods toward having satisfied and productive employees. Naturally, motivated employees tend to be more productive when compared to the ones that lack motivation. Many companies have increased their workers productivity by as much as 50% only by fully engaging their employees. With Six Sigma tools, the organization can create systems that will motivate the employees in conducting the assigned duties. However, not all businesses are the same; what works for one company, does not necessarily works for the other. Thus, Six Sigma will personalize a system that works specifically for your employees.
5. Higher revenues and lower costs
Implementing Six Sigma processes within your organization guarantees one of the most important aspects of owning a business, namely, being able to generate revenue. For many organizations, increasing the amount of profits generated is crucial, as that enables their survival in highly competitive markets. Six Sigma requires for business owners to take a deeper look into their processes, and make wise decisions before undertaking any concrete action. These decisions are fact-based, and usually lead to improved quality and profit maximization. The more qualitative your products and services are, the more money your business will generate. Thus, Six Sigma will identify the most problematic and complex aspects of your business, and guide you towards taking proper steps in rectifying them. The previous mentioned points indicate that Six Sigma is a strategic methodology which continually measures results and leads to improved performance, getting your business closer and closer to operational excellence. Six Sigma should be considered a benchmark for every organization that wants to become a local or global competitor through its highly qualitative products and services.
About the author: Hana Tahiri is the Portfolio Marketing Manager for Quality Management System and Transportation, Telecom and Energy at PECB.