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ISO 18788: Why is Private Security Operations Management Systems important for you?

The new ISO standard is here in Private Security. Here is what you’ll need to know:

What is ISO 18788?

ISO 18788 specifies the requirements and provides guidance for organizations that conduct or contract security operations. Moreover, it provides a framework for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a Security Operations Management System. It enables the constant development of security services, while ensuring customer safety and respect for human rights. This standard demonstrates compliance with laws and regulations, respect for human rights, and the establishment of professional security operations to better meet the customer’s and stakeholder’s needs.

It provides the principles and requirements for a security operations management system (SOMS). ISO 18788:2015 provides a business and risk management framework for organizations conducting or contracting security operations and related activities and functions while demonstrating:

  1. a) conduct of professional security operations to meet the requirements of clients and other stakeholders;
  2. b) accountability to law and respect for human rights;
  3. c) consistency with voluntary commitments to which it subscribes.

ISO 18788:2015 is applicable to any organization that needs to:

  1. a) establish, implement, maintain and improve a SOMS;
  2. b) assess its conformity with its stated security operations management policy;
  3. c) demonstrate its ability to consistently provide services that meet client needs and are in conformance with applicable laws and human rights requirements.

Why is Private Security Operations Management System important for you?

The importance of ISO 18788 stands on the ability of the organization to detect appropriate legal and regulatory guidelines and also support business functions and the supply chain. This standard is appropriate for any kind of organization involved in conducting or contracting security operations. The ISO 18788 certification helps you to establish, implement, maintain and improve a Security Operations Management System and at the same time assures that the organization has implemented effective management controls.

In addition, it demonstrates the organization’s commitment to continuously provide qualitative services that meet customer’s needs, protect the customer’s and organization’s reputation, while adhering to applicable laws and human rights requirements. By attending the PECB training courses and acquiring ISO 18788 credentials, you will gain the necessary expertise to support an organization in implementing and managing a Private Security Operations Management System (SOMS). Furthermore, you will acquire the appropriate skills to manage a Security Operations team.

Benefits of ISO 18788 Private Security Operations Management System

ISO Certified ISO 18788 individuals will enable the organization to:

  • Provide reliability and establish effective Corporate Governance
  • Strengthen credibility and protect reputation
  • Ensure the quality and professionalism of security organizations
  • Establish sustained customer improvements
  • Provide confidence to customers, governments, and communities
  • Increase the potential of operational success

ISO Internationally Certified: ISO 18788 Private Security Operations Management System Trainings:

Crest Advisory Africa is accredited by the PECB to conduct internationally accredited training with our Public Courses through our CAA Training Academy (CAATA), we also offer correspondence training and if needed, to do it on site, with our In-house Training offerings.

Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.

Organisational Gap analysis against ISO 18788

Organisations will then need to perform a gap analysis to assess the nature of changes that are required in their business. Should you not feel confident in conducting a gap analysis, you may call on a CAA qualified Lead Implementer and Auditor to assist. CAA offers guidance that will lead your team to certain compliance.

Once ready, you can contact CAA to conduct a pre-certification, or readiness audit, implement corrective action and you’re good to go.


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